Refund Policy

1.General Policy

All ticket sales are, by default, non-refundable, except in the specific circumstances described below. This is because ticket revenue is typically committed by organizers toward venue, prizes, and event costs shortly after registrations open.

2.When a Refund Applies

You are eligible for a full refund in the following cases:

• Event Cancelled by Organizer: If the organizer cancels the event entirely and it is not rescheduled, all attendees will be refunded in full.
• Duplicate Payment: If you were charged more than once for the same registration due to a technical error, the duplicate charge will be refunded.
• Payment Deducted but Registration Not Confirmed: If your payment was successfully deducted (verified via our payment gateway) but your registration was not confirmed due to a technical failure on our end, you will be refunded in full.

3.When a Refund Does Not Apply

• Change of mind after registering
• Failure to attend the event ("no-show")
• Being denied entry due to providing incorrect information during registration
• Event being rescheduled to a new date/time (your ticket remains valid for the new date unless the organizer states otherwise)
• Dissatisfaction with the event itself (content, quality, execution) — this is the responsibility of the organizer, not EVNT

4.Organizer-Specific Refund Terms

Individual event organizers may set additional refund terms specific to their event (for example, a partial refund window before the event date). Where stated on the event page, the organizer's specific terms apply in addition to this policy. In case of conflict, the more specific event-level terms will apply, provided they do not contradict Section 2 above.

5.How Refunds Are Processed

• Refunds for payments made via our payment gateway (Cashfree) will be credited back to the original payment method used, typically within 5-7 business days of approval.
• Refunds for payments made via the manual QR-code flow will be processed manually to the payment method/account you originally paid from, and may take longer to process.

6.How to Request a Refund

To request a refund under the conditions above, contact us with your registration details (event name, ticket code, and transaction ID if available) at:

• Email: support@evnt.co.in
• WhatsApp: +91 6283479912

7.Changes to This Policy

We may update this Refund Policy from time to time. The updated policy will be posted on this page with a revised "Last updated" date.